Unger, Adriana Jacoto; dos Santos Neto, Jose Francisco; Trecenti, Julio; Hirota, Renata; Fantinato, Marcelo; Peres, Sarajane Marques
Abstract: Improving judicial performance has become increasingly relevant to guarantee access to justice for all, worldwide. In this context, technology-enabled tools to support lawsuit processing emerge as powerful allies to enhance the justice efficiency. Using electronic lawsuit management systems within the courts of justice is a widespread practice, which also leverages production of big data within judicial operation. Some jurimetrics techniques have arisen to evaluate efficiency based on statistical analysis and data mining of data produced by judicial information systems. In this sense, the process mining area offers an innovative approach to analyse judicial data from a process-oriented perspective. This paper presents the application of process mining in a event log derived from a dataset containing business lawsuits from the Court of Justice of the State of Sao Paulo, Brazil — the largest court in the world — in order to analyze judicial performance. Although the results show these lawsuits have an ad-hoc sequence flow, process mining analysis have allowed to identify most frequent activities and process bottlenecks, providing insights into the root causes of inefficiencies.